PRIVACY POLICY STATEMENT
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act., under the UAE legislation
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. CARLA ATALA FINE JEWELRY only collects information when you volunteer it when registering your details for online payment – you also have the option to refuse any future marketing emails from us.
We may use technology to track the patterns of behavior of visitors to our site. This can include using a cookie internet file which would be stored on your browser.
You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments/feedback/suggestions about privacy, you should e-mail us at enquiries@carlaatala.com
Automatically recorded information (non-personal data)
When you access the CARLA ATALA FINE JEWELRY website, general non-
personal information (Internet browser used, number of visits, average time spent on site, pages viewed) is recorded automatically (not as part of website maintenance). This information is used to gauge our website’s appeal and to improve its content and functionality. Your data is not processed any further nor is it transmitted to third parties. The type of information we will collect about you includes:
Your Name Address Delivery Address Phone Number E-mail Address
We will never collect sensitive information about you without your explicit
consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us at
enquiries@carlaatala.com If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. CARLA ATALA FINE JEWELRY will neither sell your personal data to third parties nor market it elsewhere. The employees of CARLA ATALA FINE JEWELRY are duty-bound to respect the confidentiality of your data and abide by the UAE’s Jewelry Retail Codes of Conduct.
We may use technology to track the patterns of behavior of visitors to our site. This can include using a cookie internet file which would be stored on your browser.
You can usually modify your browser to prevent this happening.
The information collected in this way can be used to identify.
If you have any questions/comments/feedback/suggestions about privacy, you should e-mail us at enquiries@carlaatala.com
Automatically recorded information (non-personal data)
When you access the CARLA ATALA FINE JEWELRY website, general non-
personal information (Internet browser used, number of visits, average time spent on site, pages viewed) is recorded automatically (not as part of website maintenance). This information is used to gauge our website’s appeal and to improve its content and functionality. As well It might be used with third parties for marketing purposes.
LIABILITY
Being happy to assist with all we can to track and resolve the problem at any time once we notified
We cannot be held responsible for any delays once the goods have left us and are in possession of the courier.
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us by e-mail of the problem within 3 working days of the delivery of the goods in question. Returns are not accepted. Exchanges are accepted as mentioned above.
Exchanges must be done within 7 days from receipt. Defected/damaged items must be notified about and shipped back within three working days. Wear and tear does not apply to damage items.
INVADILITY
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
GOVERNING LAW
Each and every transaction carried out is deemed to be completed within the United Arab Emirates and therefore shall be governed by and interpreted in accordance with UAE LAWS. The terms of this charter (and any dispute, controversy, proceedings or claims of whatever nature in relation to them) shall be governed and interpreted in accordance with UAE LAWS. and the UAE Courts shall have exclusive jurisdiction in relation thereto.
ENTIRE AGREEMENT
These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorized representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.
We make no representations or warranties about the accuracy completeness or suitability for any purpose of the information and related graphics published on our website. From time to time our site may contain technical inaccuracies or typographical errors.
Events Beyond our Control
We will not be in breach of this Agreement or otherwise liable for any delay in performance if to the extent that any delay or failure is due to circumstances beyond its reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident. These terms and conditions do not affect your statutory rights in any way.